179 Reviews Found
![2015 Buick Verano 1G4PR5SK1F4107913](https://inv.assets.ansira.net/evox/color_0640_032/9838/9838_cc0640_032_G1M.jpg)
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Confirmed Service Customer
I stopped in without an appointment to ask a question on our 2014 Enclave. Your service writer took the time to answer my question and then ordered the replacement air bag for the vehicle.
Charles O.
OAK LAWN
![2014 Buick Enclave 5GAKRBKD2EJ275236](https://inv.assets.ansira.net/evox/color_0640_032/8915/8915_cc0640_032_17U.jpg)
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![2024 Buick Encore GX KL4AMCSL6RB167329](https://inv.assets.ansira.net/evox/color_0640_032/52452/52452_cc0640_032_G98.jpg)
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Confirmed Sales Customer
Here's how I left feeling... I stated to Mr. Haggerty (the brother) where I was trying to be financially. The price I paid was a few thousand dollars higher than Kelly's Blue Book but anticipated this difference. At the end of the day, I felt jilted - not to mention the salesperson would say just about anything to sell the car. My mind was already set once I had finally found the car that suited me and my family needs. I was not impressed with how they offered me a higher interest rate with a low-rate bank regardless to my good credit score. I know there's a partnership and possible commission exchange with whomever they place the financing with, but I don't believe they were working in my best interest. Their attitude was them first then me. After not having purchased a car within over 30-years I was excited, careful and attentive. There were discrepancies within the paperwork that I continually pointed out but told one excuse after another, which should have been my que to leave. Eventually, I was worn down with the sayings... "we no longer offer that" or "just disregard." Plus, I had been looking at cars for a while and this was the right one for me. When I finally left, I had the worst feeling of being duped and will probably not refer anyone to them. On another sad note, I'm in the process of refinancing my less than week old vehicle for better terms. I'm in love with my new car a.k.a The Spaceship!
Janice R.
CHICAGO
![2023 Buick Enclave 5GAEVBKW1PJ132663](https://inv.assets.ansira.net/evox/color_0640_032/51119/51119_cc0640_032_G1W.jpg)
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Confirmed Service Customer
Not the most friendliest service that I have received ther, however the wait time was surprisingly better than I expected .
Glenda O.
CHICAGO
![2021 GMC Acadia 1GKKNULS1MZ204231](https://inv.assets.ansira.net/evox/color_0640_032/14615/14615_cc0640_032_G1W.jpg)
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Confirmed Service Customer
Great service in and out oil change tire rotation service advisor Pedro all ways very helpful
Hugo R.
CHICAGO RIDGE
![2019 GMC Sierra 1500 3GTU9DED6KG108356](https://inv.assets.ansira.net/evox/color_0640_032/13133/13133_cc0640_032_9V5.jpg)
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![2020 Buick Envision LRBFXBSA8LD049286](https://inv.assets.ansira.net/evox/color_0640_032/14301/14301_cc0640_032_G4F.jpg)
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Confirmed Service Customer
Nathan is extrordinary. He explained everything step by step. I had no worries.
Brenda L.
CRESTWOOD
![2017 GMC Terrain 2GKFLRE36H6281351](https://inv.assets.ansira.net/evox/color_0640_032/11276/11276_cc0640_032_G1E.jpg)
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Confirmed Service Customer
Dan provided excellent customer services. Both porters were professional and helpful.
Tawnee A.
CHICAGO
![2020 Buick Envision LRBFXBSA8LD049286](https://inv.assets.ansira.net/evox/color_0640_032/14301/14301_cc0640_032_G4F.jpg)
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Confirmed Service Customer
Our advisor Humberto was great!! We were nervous having our car towed in and what could be the problem with it, he talked over everything over with us took the time to take videos and send them to us. Car is fixed and back in the road. Thanks again Humberto
Keith B.
CHICAGO
![2015 Chevrolet Equinox 2GNALBEK5F6349924](https://inv.assets.ansira.net/evox/color_0640_032/10081/10081_cc0640_032_G1M.jpg)
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![2016 GMC Acadia 1GKKVRKD0GJ125183](https://inv.assets.ansira.net/evox/color_0640_032/10592/10592_cc0640_032_17U.jpg)
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Confirmed Service Customer
Came in for oil change and tire rotation. A throttle body cleaning was recommended and performed. Comfortable waiting room.
Charles O.
OAK LAWN
![2014 Buick Enclave 5GAKRBKD2EJ275236](https://inv.assets.ansira.net/evox/color_0640_032/8915/8915_cc0640_032_17U.jpg)
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Confirmed Sales Customer
It was a long process but a necessary one. was pleased with my salesperson. I believe he did his best to service me.
Geraldine D.
ALSIP
![2024 Buick Envista KL47LAE23RB124944](https://inv.assets.ansira.net/evox/color_0640_032/53310/53310_cc0640_032_G98.jpg)
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Confirmed Service Customer
I brought my car in February 26. Dan was my service advisor. He was very pleasant. The reason I brought my car in is because I could hear like a knocking sound on the front passenger side of the car. Those cones that are in the street had gotten stuck under my car and someone pulled it out so I thought maybe thatās what was causing the problem, Dan informed me he was giving my car a steering and suspension test. I have a question is that test the same as your 21 point service inspection? I was told they couldnāt hear any sound but that I needed other things done on the car me being a woman not knowing anything about cars I told him OK I want my car in good running condition , everything they had to do total $1648.44. I was there for quite some time I arrived at seven in the morning actually it was 630 I was sitting outside waiting I believe I was there about 7 hours but as long as my car is running, thatās fine I just hope I donāt have a problem again with the noise that I can hear , but they say they donāt hear anything. I bought my car there, and I always bring my car there to be serviced. As long as I donāt have any more problems until itās time for an oil change, Iāll be happy.
Johnny T.
CHICAGO
![2012 Buick Enclave 5GAKRCED6CJ278784](https://inv.assets.ansira.net/evox/color_0640_032/7535/7535_cc0640_032_17U.jpg)
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Confirmed Sales Customer
I felt relaxed and at easeā¦my sales Consultant Robert listened and worked with me to get deal doneā¦no pressure tactics made the experience enjoyable
Michael L.
CHICAGO
![2024 GMC Terrain 3GKALMEG1RL276457](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
The work on my Sierra was done in a timely fashion and I was provided a loaner so I did not have to sit around for hours on end at the dealership. This type of service goes a long way with me.
Michael L.
LEMONT
![2021 GMC Sierra 1500 3GTU9CET7MG248999](https://api.sincrod.com/social/1.0/image/caravatar.png)
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![2023 Buick Envision LRBFZMR49PD066982](https://inv.assets.ansira.net/evox/color_0640_032/51747/51747_cc0640_032_G4Q.jpg)
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![2023 Buick Envision LRBFZMR44PD200930](https://inv.assets.ansira.net/evox/color_0640_032/51747/51747_cc0640_032_G4Q.jpg)
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![2023 Buick Envision LRBFZMR49PD066982](https://inv.assets.ansira.net/evox/color_0640_032/51747/51747_cc0640_032_G4Q.jpg)
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Confirmed Service Customer
My car sat for over an hour before they begin to work on it. My time is valuable too. If I am on time for my appointment, it should be more done to get to my car right away. Otherwise give me a better time to come in. I made the appointment that same day.
Sinetra D.
CHICAGO
![2020 GMC Terrain 3GKALPEVXLL308409](https://inv.assets.ansira.net/evox/color_0640_032/13864/13864_cc0640_032_G1W.jpg)