97 Reviews Found
Confirmed Service Customer
I am waiting for Lugnuts, I was told that my lugnuts were swollen and would have to relaced, I had to pay in advance, and I am still waiting for a call back , to have them replaced. I had never heard of this before, this was from last Thursday. Please call me at 773 531 0228 and let me know when I can in to get this done. Thanks, in advance Theatrice Patterson
Theatrice P.
CHICAGO
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Confirmed Service Customer
I came Got an inspection paid $2600 for repairs. Came in with one light left with six new lights! I really dislike this place. I only Come here because other Buick says to keep car here if you all are the ones who broke down the engine.
Alia B.
CHICAGO
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Confirmed Sales Customer
Experience was excellent very helpful with the completion of purchasing my new vechicle .
Javida B.
CHICAGO
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Confirmed Sales Customer
Your salesman was wonderful. I love my car!!
Patricia S.
LA GRANGE PARK
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Confirmed Service Customer
8am appointment for oil change took over 2.5 hours. No one came out to update me reference the delay. However, I WILL give John Coan ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ for his concern and response after seeing me asking about the delay.
Donna B.
MERRIONETTE PARK
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Confirmed Service Customer
Poor communication from service writer, however the actual technical repairs where performed wonderfully by the technicians. Haggerty GMC definitely offers the best results by GM technicians.
Rudy J.
OAK LAWN
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Confirmed Service Customer
Very fast process . They were super helpfulq
Kameron W.
CHICAGO
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Confirmed Service Customer
I came in with the air-conditioning problem and shocks and struts. I realize that is a lot of work, but I should have had an update maybe every hour or so because I was there over seven hours and I had to ask another tech how things were going with Repairs. Other than that, I was pleased that the work was done properly, and my original tech only came to me when it was time to pay. I believe his name was John. There was a tech I believe by the name of Joe who offered to take me to pick up some lunch because he realized I had been there so long. My car is running now and Iļæ½ļæ½ļæ½m pleased with the work. I just thought it would be nice to get updated when you have to sit so long.,
Johnny T.
CHICAGO
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Confirmed Service Customer
Shop around for a new set of tires, after several quotes, nobody could beat price and service.
Jose J.
BURBANK
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Confirmed Service Customer
Made an appointment to have an oil change and tire rotation the whole process took more than an hour and a half! That there is very disappointing
Jose L.
CHICAGO
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Confirmed Service Customer
I stopped in without an appointment to ask a question on our 2014 Enclave. Your service writer took the time to answer my question and then ordered the replacement air bag for the vehicle.
Charles O.
OAK LAWN
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Confirmed Sales Customer
Here's how I left feeling... I stated to Mr. Haggerty (the brother) where I was trying to be financially. The price I paid was a few thousand dollars higher than Kelly's Blue Book but anticipated this difference. At the end of the day, I felt jilted - not to mention the salesperson would say just about anything to sell the car. My mind was already set once I had finally found the car that suited me and my family needs. I was not impressed with how they offered me a higher interest rate with a low-rate bank regardless to my good credit score. I know there's a partnership and possible commission exchange with whomever they place the financing with, but I don't believe they were working in my best interest. Their attitude was them first then me. After not having purchased a car within over 30-years I was excited, careful and attentive. There were discrepancies within the paperwork that I continually pointed out but told one excuse after another, which should have been my que to leave. Eventually, I was worn down with the sayings... "we no longer offer that" or "just disregard." Plus, I had been looking at cars for a while and this was the right one for me. When I finally left, I had the worst feeling of being duped and will probably not refer anyone to them. On another sad note, I'm in the process of refinancing my less than week old vehicle for better terms. I'm in love with my new car a.k.a The Spaceship!
Janice R.
CHICAGO
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Confirmed Service Customer
Not the most friendliest service that I have received ther, however the wait time was surprisingly better than I expected .
Glenda O.
CHICAGO
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Confirmed Service Customer
Great service in and out oil change tire rotation service advisor Pedro all ways very helpful
Hugo R.
CHICAGO RIDGE