i went to get my oil changed, of course they found something else that need to be done which was small not complaining about that. my only complaint is that i thought it took tooooo long. i dont know if they started on my car soon after they did the paper work, but i had a 10:15 appt. and they didnt finish til after 12:noon. does appts. make a difference? thank you!
Truck was towed on Thursday to what I thought was a trusted & reliable company, however it's Tuesday and no findings or feedback on what's the problem or issue with my truck. If I don't call them to inquire about whats mines I would know nothing, I think it is very unprofessional and frustrating communication is key period. ����
I previously had High regard for your dealership & service department. Not after this visit. Work promised was not performed, vehicle was not ready when promised & a dirty vehicle was returned to me. That is not what I was used to at your dealership. Shows sign of decline in service.
My Service Advisor was Mike. He did a great job keeping me updated on the progress of my vehicle. He also advised me of what issues needed to be taking care of right away and didn't try to force unnecessary expense on me. I will definitely be back. I hope I'm able to work with Mike again. He made my experience great!
Came in because my tire has a slow leak and my car was making noises when I brake. Was told the issue was my front wheel bearing and charged for two new tires, yet the bad tire wasn���t replaced and the noise I came in for remains and in facts sounds worse now. I was charged $1366 and left the dealership my car sounding and driving the same way it was when I came into the shop alongside still having the bad tire after paying for two new tires. I am highly disappointed