Customer Reviews

Paid a bunch of money and left with the same issue I came in with. I came there last March for the same problem. A coolant leak and smoking car. I just paid again for hoses leaking coolant. Why was I charged twice for the same problem less than a year apart? Getting back to picking up my car not done correctly, I had to miss school. And I had to be without my car again. I wasn’t offered anything to make up for it and was offered an oil change when I called to request some money be refunded. I find it shameful that your department is out to screw people over rather than help. The money charged was absolutely not worth the issues. Had a fair dollar amount been returned to me as I asked, I could’ve looked past it and come back one day. However, I will not be spending another dime there. If I find that I did in fact pay for the same tubing again within a year I will be seeking a refund I am owed. Otherwise I won’t be back.

I made an appointment on- line for the services that I need. My car was taken right in and service was completely in a timely matter.

Friendly, nice waiting area

I was told a price and that was what my cost was. Tires and brakes and alignment all seem to be fine.

always fast service, courteous personal.

I always have a very good experience they take care of any problems I have with my vehicle

Time consuming for a simple oil change.

I received very good service from this dealership. They gave me an appointment the same day and repaired my brake light timely. The staff were pleasant, attentive and professional. Thanks for the water and snacks. I was comfortable during my wait. I am happy with Haggerty Buick and I will continue to be a good customer.

The team made me feel important, while taking care of all other customers as well.

They tend to say it’ll be a lot quicker than it is and the lounge smells like B.O. but otherwise it’s okay.

Got new tires

Lost my remote to car. The serviceman said if I found my remote I would have to bring all of them in so they are all programmed again, I found the remote and it still worked. Glad I checked before bringing in to reprogram and being charged again. Your price on replacing remote was outrageous but I’m sure you know I had no choice but to get another one. I hate my Encore and will never recommend a Buick to my many acquaintances. Honda is so much better and definitely a step up.

Joe Ruiz, the service writer, is always so friendly and courteous. My work was completed within the hour.

Job well done!!!!!

The staff is very easy to talk to and are very helpful

Mr.Keith Moore, a professional service PERSON walk me through what was going on with my car,and something I was not thinking about,Mr. Keith told me I would need tires. Glad he told me, I can be READY to pay for that. We need more people skills like Mr. Keith to serve on your team at Mike Haggerty service department .

Writer and technician are good but the car itself is real suck. I bought a brand new car and with in only two months the car already got a problem. Service engine light was on but they cannot fixed it. I have to go back and forth but the problem still there. I expected with $60000 car would give me worry free for at least 3-4 years but it didn’t. Now I considering other car makers instead.

Pedro was EXCELLENT. He was very helpful informative and I will come back FOREVER just because of him. He made me feel like VIP ROYALTY. He’s DABOMB.COM !!!!! IN THAT ORDER

Needed an oil change, general checkover and one tire replaced. All done while I waited in the lounge.

Very satisfied