Everyone was very courteous and took care of me in a timely fashion. I am not very happy about the prices you charge, but I know it is good to take it to the dealer as they know your car the best. I have been very happy with my Acadia with very little trouble in 11 years.
I called to inquire about service closing time before I drove an hour to come in for service. I was given misinformation and had to return the next day for the service I called about. It seems like I have some kind of problem almost every time I come here for service, even if it’s just an extremely long wait for services like an oil change or tire service. I would like to have a normal, problem free service experience without an excessive wait.
When I bought my vehicle from Mike Haggerty GMC in 2014, I was told I would get a loaner car at my request when I was getting my vehicle serviced. When I brought my vehicle in last week for a recall, I was told I can not have a loaner because the repair only takes one hour. I do not like to be lied to. Stop lying to me
My most recent visit was for an oil change only, however on a previous visit for a more serious issue related to transmission control module failure Joe went above and beyond to get the issue resolved repaired. This issue which turned out to be related to a compromised wire sleeve was very tricky to find and easy to repair. Thank you for the dedication Joe.
I lost my second key for keylless starter. I was shocked at the exorbitant cost of replacement. I am 84 year young and never expected that. I use to replace keys at Ace hardware for $ 2. At the end with the help of the gentleman at the desk and Joe the price was considerably less than quoted. Thanks Haggerty Buick